More 5-star Google reviews for your restaurant, and every one answered
Sunaam asks every diner for a review at the table, drafts a reply to each one in Hindi, Bengali or English, and pings you on WhatsApp the moment a bad one lands.
- Free to start
- No card needed
- Set up in minutes
- Replies in your diner's language
- Approve on WhatsApp
- Nothing posts without you
- Reply drafted in Bengali
- New 5-star review from table 6
- Complaint caught before it reached Google
- Kosha mangsho praised again
- Festival hours updated on Google
- 3 replies approved on WhatsApp
- Long wait flagged on Saturday
Sound familiar?
A restaurant lives or dies on the star rating people see before they decide where to eat. The hard part is not caring about it — it is that the busiest hours are exactly when nobody has time to ask for a review or answer a bad one.
The rating moves fastest on your worst night
One slow Saturday can bring three two-star reviews, and they land while you are still clearing tables. Sunaam pings you on WhatsApp the moment a review of three stars or fewer arrives, with a reply already drafted for you to edit.
Diners will not write a paragraph
Somebody who loved the biryani still has to compose something in a language they may not write comfortably. A review card on the table takes a rating, a few taps, and one sentence in their own language, and turns it into a review they post themselves.
Photos and hours go stale
Festival hours, a new menu, a changed number. Sunaam keeps the Google listing current so people are not turning up to a closed shutter.
Your week without Sunaam, and with it
Doing it by hand
- A two-star review sits unanswered all weekend while new diners read it
- You find out about the bad night on Monday, from Google
- Happy diners leave without writing a word
- You type replies at midnight, in English, to diners who wrote in Bengali
With Sunaam
- A WhatsApp ping the moment a review of three stars or fewer lands
- A reply already drafted, in the diner's language, for you to approve
- A QR card on every table that turns a happy diner into a review
- The dishes people praise and the complaints that repeat, counted for you
Every review answered, in the diner's language
A reply is drafted for each review, mentioning what the diner actually said. You approve, edit or refine it, and it goes up on Google.
- Hindi, Bengali, English and more
- Unhappy diners first
- Your tone, saved once
Reviews from every table, not just the angry ones
A QR card on the table helps a happy diner write a real review in a few taps, in their own language. Print it free, or order a ready-made stand.
- Free to download and print
- Designs for restaurants and cafés
- Every diner is offered Google
Know what diners love and what is going wrong
The dishes people praise and the things they complain about, counted from your reviews. A diner who is unhappy can tell you privately first, before they post.
- Praised dishes, counted
- Slow service and long waits, flagged
- Private complaints, same evening
One extra diner a month, and Sunaam has paid for itself
Paid plans start at ₹99 a month. Move the slider to what one diner spends with you and see the sum for your own business.
To cover Sunaam you need
1 extra diner
a month. Every one after that is yours.
If better reviews bring in one extra diner a day, that is ₹12,000 a month - 121x what Sunaam costs.
A one-star increase in a restaurant's Yelp rating led to a 5 to 9% increase in revenue for independent restaurants.
Your figure, our price. Nobody can promise you extra diners; Sunaam makes sure every diner is asked for a review and every review is answered.
Working in three steps
Find your business
Type its name. We pull your Google rating and recent reviews in seconds, before you sign up.
Connect Google once
One tap with the Google account that owns your listing. Your reviews come in and replies start drafting.
Approve from your phone
Each reply is written in the customer's language. Approve it in the app or on WhatsApp. Nothing posts without you.
See what Sunaam finds for you
Type your business name. In seconds we pull your Google reviews, rating and details, and show exactly what Sunaam will manage.
Trying it costs nothing. Waiting costs reviews.
Every day a review goes unanswered, the next person to read it decides without hearing your side. Here is everything you risk by starting today.
₹0 to start
Start on the free plan. No card asked for.
Nothing posts without you
Every reply waits for your approval, in the app or on WhatsApp.
Cancel any time
Pay monthly and stop whenever you like.
Your reviews stay yours
They live on your Google profile. Leave, and every one of them stays.
Review management for restaurants: questions owners ask
How do restaurants get more Google reviews?
By asking every diner while they are still at the table, not by emailing later. A review card on the table works because nobody has to remember to ask, and because the customer is still in the room where the experience happened.
Should I reply to a bad restaurant review?
Yes, and quickly. The reply is read by everybody who reads the review afterwards, and a calm, specific answer to a complaint does more for the next booking than another five-star review does.
Can I offer a free dessert for a review?
No. Google prohibits offering anything in exchange for a review, and it can get the reviews removed or the profile restricted. You can ask every customer, as often as you like, for an honest review.
Can the replies be in Bengali, Hindi or Tamil?
Yes. Each reply is drafted in the language the diner wrote in, and you can edit it before it posts.
How much does review management cost for a restaurant?
You can start on the free plan, with no card. Paid plans start at ₹99 a month, and paying yearly gives you two months free. With more than one outlet, the Growth and Business plans cover them all.
My restaurant is not on Google yet. Can I still use Sunaam?
Yes. Sunaam walks you through creating and verifying your Google Business Profile, and once the listing is live your reviews come in by themselves.