Every salon branch's reviews and rating, on one screen
Every branch's rating, replies and client complaints on one screen. The branch that is slipping is flagged first, and each branch manager approves their own replies.
- Free to start
- No card needed
- Set up in minutes
- All branches, one screen
- Managers approve their own
- Ask Sunaam about your numbers
- Bandra: 2 replies ready
- Powai rating holding at 4.7
- Waits mentioned at Andheri
- Every branch answered this week
- Morning read sent to the owner
- Facials praised across branches
Sound familiar?
Clients pick a branch by its rating and its photos, and they read how you answered the last unhappy client. Across several branches, the hard part is consistency: the same care in every reply, and nobody left waiting a week for an answer.
One branch's bad week drags the brand
A run of late appointments at one branch shows up as two-star reviews with your brand's name on them. Sunaam flags the branch that is slipping and the topic behind it, like waiting time, before it becomes the story.
Branch managers are busy with clients
Nobody answers reviews between appointments. Replies arrive drafted, in the client's language, for the manager to approve on their phone or on WhatsApp in a few seconds.
You cannot see which branch clients love
What clients praise and complain about, branch by branch: the services they rave about and the waits they mention. One screen, the same dates for every branch.
Your week without Sunaam, and with it
Doing it by hand
- One branch's bad week turns into two-star reviews with your brand's name on them
- Branch managers are with clients, so reviews wait a week
- Replies sound different at every branch
- You cannot see which branch clients love, or why
With Sunaam
- The branch that is slipping, and the topic behind it, flagged first
- Replies drafted in the client's language for each manager to approve
- One brand voice at every branch
- Praise and complaints per branch, over the same dates, on one screen
Every branch side by side
Rating, replies, complaints and QR scans per branch over the same dates, with the branch that needs you first and a written read every morning.
- Compare branches
- Flags the slipping branch
- Ask Sunaam in plain words
Consistent replies at every branch
One brand voice, the client's language, and every branch manager approving their own replies on their phone.
- One brand voice
- Managers approve their branch
- Nothing posts without approval
Working in three steps
Find your first outlet
Type its name. We pull its Google rating and reviews in seconds, so you see it working on your own business.
Add your other outlets
Each one connects to its own Google listing. Invite outlet managers to handle their own replies.
Run the brand from one screen
Every outlet's rating, replies and complaints side by side, with the one that needs you at the top.
See what Sunaam finds for you
Type your business name. In seconds we pull your Google reviews, rating and details, and show exactly what Sunaam will manage.
Trying it costs nothing. Waiting costs reviews.
Every day a review goes unanswered, the next person to read it decides without hearing your side. Here is everything you risk by starting today.
₹0 to start
Start on the free plan. No card asked for.
Nothing posts without you
Every reply waits for your approval, in the app or on WhatsApp.
Cancel any time
Pay monthly and stop whenever you like.
Your reviews stay yours
They live on your Google profile. Leave, and every one of them stays.
Review management for salon chains: questions owners ask
Can each branch manage its own reviews?
Yes. Invite each branch manager to their branch. They approve replies and see their own complaints; you see every branch side by side.
How is a salon chain priced?
More than one branch needs the Growth or Business plan. The all-branches dashboard with Ask Sunaam is an add-on we set up with you. See the pricing page for today's prices.
Can clients review in Hindi or Marathi?
Yes. The review card lets a client rate and add a line in their own language, and replies go back in the language they wrote in.
Is it allowed to ask clients for reviews?
Yes, as long as you ask every client and offer nothing in return. Sunaam never gates reviews: every client is offered Google, whatever rating they give.