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Google My Business customer care number in India: there isn't one

Updated

Owners search for a 24x7 Google Business helpline every night, usually because something has gone wrong. Google publishes no phone number for Business Profile support, in India or anywhere else, and the numbers that turn up in search results are not Google's. Here is how to actually reach Google, for free.

The short answer

There is no Google My Business customer care phone number in India. Google's real support is the Contact us flow in Business Profile help (sign in; the options shown depend on your problem), the Business Profile Help Community, and a dedicated form for each problem: the appeals tool for suspensions, the India phone number appeal, the review extortion form and the fake-review restriction appeal. Google says Business Profile is free, that it will never try to make you pay to keep your profile, and that it will never ask for an OTP or PIN.

What you see

Why it happens

Why the fake numbers exist

Owners in trouble search at night for a number to call, and scammers buy ads and plant pages to be the number they find. Google has sued people for charging businesses to 'verify' their profiles.

What to do, step by step

  1. Start with Google's Contact us flow

    Sign in with the account that manages the profile and describe the problem. The options Google shows, such as chat or email, depend on the issue.

    Business Profile: Contact us
  2. Use the form made for your problem

    Suspended: the appeals tool. Phone number not approved: the India phone number appeal. Fake reviews and extortion: the review tools and the extortion form. Someone else owns the profile: request access. Each one is linked from its guide below.

    Open Google's appeals tool
  3. Ask the Help Community

    Google's Product Experts, experienced volunteers, answer questions there, and can escalate some cases.

    Business Profile Help Community

What not to do

  • Do not call a 'Google helpline' number from search results or an ad. Google publishes none.
  • Never share an OTP or PIN. Google says it will never ask for one.
  • Do not approve an owner or manager request from someone you do not know.
  • Do not pay anyone to verify, reinstate or rank your profile. Google says Business Profile is free.

What the videos get wrong

You will hear

Google has a 1800 or 0800 number for Business Profile in India.

Google's own page says

Google publishes no phone number for Business Profile support. Its help is the Contact us flow, the Help Community and the forms for each problem.

What Sunaam does, and does not

Sunaam is not Google and cannot fix anything on Google's side. What we can do is explain each problem in plain words and point you to the right Google form, for free, which is what this page and the guides below are for.

Frequently asked questions

What is the Google My Business customer care number in India?

There is none. Google publishes no phone number for Business Profile support. Use the Contact us flow in Business Profile help, the Help Community, or the form for your specific problem.

Is Google Business Profile free?

Yes. Google says it does not charge for Business Profile and will never try to convince you to pay to keep your profile.

Someone called from 'Google' asking for a code. What do I do?

Do not give it. Google says it will never ask for an OTP or PIN. Handing over the code can hand over your profile.

How do I talk to a real person at Google about my profile?

Through the Contact us flow in Business Profile help, signed in with the account that manages the profile. Depending on the problem, Google may offer chat or email.

From Google's own help pages

Read on 8 Nov 2026. Third-party sources are marked.

Related problems

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Sunaam (Teknesya Networks Pvt Ltd) is an independent service and is not affiliated with, sponsored by or endorsed by Google. Google Business Profile is free from Google.

Google My Business customer care number India: the real way to get help