A Birdeye alternative built for India
Updated
Birdeye is a large, US-built reputation and marketing platform. Its pricing page shows no prices: you pick a location band, from 1 to 3 all the way to 1000 or more, hand over your mobile number, and ask them to tell you. The page describes the model as one platform and one contract.
Sunaam is built for Indian businesses instead: replies in Indian languages, WhatsApp alerts, UPI billing, and a price on the page starting at ₹99 a month.
The short answer
Birdeye is a large US-built reputation and marketing platform for multi-location brands, sold as one platform on one contract. Its pricing page shows no prices: you choose a location band and give your mobile number to get a quote. For an Indian business with one to a few outlets, Sunaam is the closer fit: it replies in Indian languages, alerts you on WhatsApp, bills in rupees via UPI with a GST invoice, and publishes its price, from ₹99 a month.
Why Indian businesses pick Sunaam
Indian languages, WhatsApp-first review alerts, UPI autopay and GST invoices are built in, not bolted on.
Birdeye asks for your phone number before it will tell you what it costs. Sunaam starts at ₹99 a month and you can read that without giving us anything.
Every reply comes back in the review's own language, so your responses read naturally to local customers across India.
No enterprise rollout. Sign up, connect Google, and go, with WhatsApp approvals so you can run it from your phone.
Sunaam vs Birdeye
| Feature | Sunaam | Birdeye |
|---|---|---|
| Pricing | Published: ₹99 / ₹299 / ₹1,499 per month | No price shown; location band and phone number required to get a quote |
| Best for | Indian SMBs with 1 to a few outlets | Multi-location brands, up to 1000+ locations |
| AI review replies | Yes, in the review's own language | Yes |
| Indian-language replies | Hindi, Bengali, Tamil, and more | Not published on their site |
| WhatsApp alerts | Built in | Not published on their site |
| Google Business Profile | Manage posts, photos, hours, Q&A | Yes |
| Payments | UPI autopay and cards, GST invoices | Not published on their site |
| Getting started | Self-serve, live in minutes | Contract-based, sales-led |
Everything in the Birdeye column was read from their own site on 25 September 2026. Where their pages do not state something, this table says so rather than guessing, and we do not repeat prices published about them by anyone else. Check the source before relying on it — prices change.
The bottom line
Birdeye suits large multi-location brands that want one contract covering a broad marketing suite. If you are an Indian business that wants Indian-language replies, WhatsApp and a price you can read before you talk to anyone, Sunaam fits better.
Frequently asked questions
Why choose Sunaam over Birdeye in India?
Sunaam is built for Indian businesses: it replies in Indian languages, alerts you on WhatsApp the moment a review needs you, bills in rupees via UPI, and publishes a price starting at ₹99 a month rather than asking for your number first.
How much does Birdeye cost in India?
Birdeye does not publish a price. Its pricing page asks for your number of locations and your mobile number, then sends you a quote. You will find precise figures quoted on other sites; we do not repeat them, because we cannot check them and most of them are somebody else's marketing.
Does Sunaam manage my Google Business Profile too?
Yes. Sunaam manages your Google Business Profile, including posts, photos, hours and Q&A, alongside review replies and WhatsApp alerts.
Is Sunaam good for a single-location business?
Yes. Sunaam is designed for businesses with one to a few outlets, though it also supports agencies managing many businesses.