Turn happy salon clients into 5-star Google reviews
Sunaam asks every client for a review at the desk, drafts a reply to each one in their language, and tells you on WhatsApp the moment an unhappy one lands.
- Free to start
- No card needed
- Set up in minutes
- Replies in your client's language
- Approve on WhatsApp
- Nothing posts without you
- Reply drafted in Hindi
- New 5-star review after a keratin
- Client complaint caught before Google
- Hair spa praised again
- Waiting time flagged this week
- 2 replies approved on WhatsApp
Sound familiar?
Salon customers choose with their eyes and their trust — the rating, the photos, and whether anybody bothered to answer the last complaint. All three are things you can actually control.
Your best clients never think to review you
Somebody who has come back six times is delighted and silent. Asking at the moment they are happiest, in the chair with a fresh cut, is the difference between a loyal client and a loyal client who told everybody.
One bad appointment outranks twenty good ones
A single detailed complaint sits at the top of your listing for weeks. A prompt, generous reply changes how it reads, and Sunaam tells you it arrived rather than you finding it later.
The listing does not show the work
Salons are judged on photos more than most businesses. Keeping the Google listing complete and current is a large part of whether somebody walks in.
Your week without Sunaam, and with it
Doing it by hand
- Your most loyal clients have never once reviewed you
- One unhappy client's long review sits at the top for weeks
- Replies wait until closing time, if they happen at all
- You guess which services clients love from memory
With Sunaam
- A QR card at the desk, offered while the client still loves the result
- A reply drafted for every review, approved between appointments in seconds
- A WhatsApp ping the moment an unhappy review lands
- The services clients praise and the waits they mention, counted for you
Every client answered, warmly and quickly
A reply drafted for every review, mentioning the service the client had. Approve it between appointments in a few seconds.
- Hindi, English and more
- Unhappy clients first
- Your tone, saved once
See what clients rave about, and what keeps them waiting
The services clients praise and the things they complain about, counted from your reviews, with private complaints before they reach Google.
- Praised services, counted
- Waiting time, flagged
- Private complaints first
One extra client a month, and Sunaam has paid for itself
Paid plans start at ₹99 a month. Move the slider to what one client spends with you and see the sum for your own business.
To cover Sunaam you need
1 extra client
a month. Every one after that is yours.
If better reviews bring in one extra client a day, that is ₹24,000 a month - 242x what Sunaam costs.
Your figure, our price. Nobody can promise you extra clients; Sunaam makes sure every client is asked for a review and every review is answered.
Working in three steps
Find your business
Type its name. We pull your Google rating and recent reviews in seconds, before you sign up.
Connect Google once
One tap with the Google account that owns your listing. Your reviews come in and replies start drafting.
Approve from your phone
Each reply is written in the customer's language. Approve it in the app or on WhatsApp. Nothing posts without you.
See what Sunaam finds for you
Type your business name. In seconds we pull your Google reviews, rating and details, and show exactly what Sunaam will manage.
Trying it costs nothing. Waiting costs reviews.
Every day a review goes unanswered, the next person to read it decides without hearing your side. Here is everything you risk by starting today.
₹0 to start
Start on the free plan. No card asked for.
Nothing posts without you
Every reply waits for your approval, in the app or on WhatsApp.
Cancel any time
Pay monthly and stop whenever you like.
Your reviews stay yours
They live on your Google profile. Leave, and every one of them stays.
Review management for salons: questions owners ask
When should a salon ask for a review?
At the end of the appointment, while the client is still pleased with the result. A card at the desk works better than a message the following week, because the feeling you are asking about has faded by then.
How do I handle a client unhappy with their hair?
Answer publicly, briefly and generously — offer to put it right and move the detail to a private conversation. Everyone reading later is judging how you handled it, not the complaint itself.
Can I ask clients to review me on WhatsApp?
Yes, with their consent and without offering anything in return. Sunaam sends one request on a delay after the appointment, in the client's language, and stops immediately if they reply STOP.
How much does review management cost for a salon?
You can start on the free plan, with no card. Paid plans start at ₹99 a month, and paying yearly gives you two months free. With several branches, the Growth and Business plans cover them all.
My salon is not on Google yet. Can I still use Sunaam?
Yes. Sunaam walks you through creating and verifying your Google Business Profile, and once the listing is live your reviews come in by themselves.