How Sunaam works with your Google Business Profile
Your Business Profile stays under your control. You connect your own Google Account, choose the profiles you manage, and approve every reply before it is published — in your language.
Your Business Profile stays under your control
Connect your own Google Account securely and select only the Business Profiles you are authorised to manage. Sunaam never asks for or stores your Google password.
Sunaam retrieves your reviews and prepares suggested replies in your preferred language. Nothing is published automatically — you review, edit and explicitly approve each reply before it is published. You can disconnect your Google Business Profile at any time from Settings → Connected accounts.
The approval workflow, step by step
Every reply follows the same path. A human is always between the AI and the public.
- 01
You sign in with Google
You connect your own Google Account securely through Google's official consent screen. Sunaam never sees or stores your Google password.
- 02
You choose the profiles you manage
You select only the Google Business Profiles you are authorised to manage. Sunaam accesses nothing else.
- 03
Google shows the permissions
Google displays exactly what Sunaam is requesting — the ability to view and manage your Business Profile — and you grant it explicitly.
- 04
Sunaam retrieves your reviews
Once connected, Sunaam brings in your reviews and listing details so you can see and manage them in one place, in your language.
- 05
AI drafts a suggested reply
Sunaam prepares a suggested reply in the review's language. It is a draft only — nothing is sent to Google at this stage.
- 06
You review and edit
You read the draft, edit anything you like, or rewrite it. You are always in control of the words.
- 07
You approve and publish
Only when you press Approve does Sunaam post your reply to Google. Nothing is ever published automatically without your approval.
- 08
You can disconnect anytime
From Settings → Connected accounts you can disconnect Google in one tap. Sunaam immediately stops retrieving and posting, revokes its access at Google, and deletes the Google content it held for you.
Your data, kept only while needed
Content Sunaam retrieves through Google's APIs is stored securely and temporarily — no longer than 30 days — and refreshed while you stay connected. Our database and deletion jobs enforce this automatically.
Disconnect in one tap
From Settings → Connected accounts, disconnecting stops all retrieval and publishing, revokes Sunaam's access at Google, and deletes the Google content held for your business.
Common questions
Does Sunaam post to Google automatically?
No. Sunaam drafts replies for you, but nothing is published to your Google Business Profile without your explicit approval. You review and approve each reply before it goes live.
What access does Sunaam request?
Sunaam requests permission to view and manage the Google Business Profiles you choose, so it can show your reviews and post the replies you approve. You grant this through Google's own consent screen and can revoke it anytime.
How do I disconnect Google from Sunaam?
Go to Settings → Connected accounts and disconnect Google Business Profile. Sunaam immediately stops retrieving and publishing, revokes its access at Google, and deletes the Google content it holds for your business.
Is Sunaam part of Google?
No. Sunaam is an independent service operated by Teknesya Networks Pvt Ltd, and is not affiliated with, sponsored by or endorsed by Google. Google Business Profile is available directly from Google at no charge; Sunaam charges only for its own software and management tools.
Sunaam is an independent service operated by Teknesya Networks Pvt Ltd, and is not affiliated with, sponsored by or endorsed by Google.
Google Business Profile is available directly from Google at no charge. Sunaam charges only for its own software, AI drafting, alerts and management tools.
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