Every outlet's Google reviews, answered from one screen
One screen for every outlet's Google rating, replies and complaints. Sunaam flags the outlet that is slipping, drafts every reply in the diner's language, and lets each outlet manager approve their own.
- Free to start
- No card needed
- Set up in minutes
- All outlets, one screen
- Managers approve their own
- Ask Sunaam about your numbers
- Park Street: 3 replies ready
- Salt Lake rating up to 4.6
- Long waits mentioned at New Town
- Every outlet answered this week
- Gariahat: complaint caught before Google
- Morning read sent to the owner
Sound familiar?
A chain is judged one outlet at a time. A diner who had a bad evening in Salt Lake does not know or care that Park Street is doing fine; they see the brand's name next to two stars. The work is keeping every outlet answered and every slip caught, without asking each manager to remember.
You hear about the slipping outlet last
Ratings fall a review at a time, and by the time a weekly report shows it, the outlet has had a bad month in public. Sunaam reads every outlet together and puts the one that needs you at the top, the day it starts.
Every manager replies differently, or not at all
One outlet answers everything in a minute, another has forty unanswered reviews. Replies are drafted in your brand's voice and the diner's language at every outlet, and nothing is posted until someone approves it.
Comparing outlets fairly is a spreadsheet job
Rating, reply rate, complaints and review QR scans, side by side for every outlet, over the same dates. Ask a question in plain words, like which outlet has the slowest service complaints, and get the answer from your own numbers.
Your week without Sunaam, and with it
Doing it by hand
- You learn an outlet is slipping from a monthly spreadsheet, a month late
- One outlet answers everything; another has forty reviews nobody touched
- Every manager replies in their own tone, or not at all
- Comparing outlets fairly means exporting, pasting and guessing
With Sunaam
- The outlet that needs you sits at the top of one screen, the day it starts
- Replies drafted at every outlet in one brand voice and the diner's language
- Each outlet manager approves their own, on their phone or WhatsApp
- Ask Sunaam which outlet has the slowest service, and get the answer from your data
Every outlet side by side, the one that needs you first
Rating, reply rate, complaints and QR scans for each outlet over the same dates, sorted by what needs attention. Ask a question in plain words and get the answer from your own data.
- Compare any outlets
- A written read every morning
- Ask Sunaam, from your numbers only
Every outlet answered, in one brand voice
Replies are drafted in the diner's language and your brand's tone at every outlet. Outlet managers approve their own, so no outlet is left with forty unanswered reviews.
- One brand voice
- Managers approve their outlet
- Nothing posts without approval
A review QR for every outlet and every table
Each outlet gets its own QR so you see which one brings reviews in. Print them free, or order stands for every outlet.
- Scans and reviews per outlet
- Free to print
- Stands delivered
Working in three steps
Find your first outlet
Type its name. We pull its Google rating and reviews in seconds, so you see it working on your own business.
Add your other outlets
Each one connects to its own Google listing. Invite outlet managers to handle their own replies.
Run the brand from one screen
Every outlet's rating, replies and complaints side by side, with the one that needs you at the top.
See what Sunaam finds for you
Type your business name. In seconds we pull your Google reviews, rating and details, and show exactly what Sunaam will manage.
Trying it costs nothing. Waiting costs reviews.
Every day a review goes unanswered, the next person to read it decides without hearing your side. Here is everything you risk by starting today.
₹0 to start
Start on the free plan. No card asked for.
Nothing posts without you
Every reply waits for your approval, in the app or on WhatsApp.
Cancel any time
Pay monthly and stop whenever you like.
Your reviews stay yours
They live on your Google profile. Leave, and every one of them stays.
Review management for restaurant chains: questions owners ask
Can each outlet manager handle their own reviews?
Yes. Invite a manager and they work in their outlet: approve or edit the drafted replies, see their complaints and their QR stands. You keep the view across all of them.
How is a restaurant chain priced?
More than one outlet needs the Growth or Business plan, priced per account with the outlets you add. The all-outlets dashboard with Ask Sunaam is an add-on we set up with you. See the pricing page for today's prices.
Will replies sound the same at every outlet?
They follow one brand voice you set once, in the language each diner wrote in. Each reply still mentions what that diner actually said, so nobody gets a copy-paste answer.
Does Sunaam post anything without us seeing it?
No. Every reply waits for someone at your business to approve it, in the app or on WhatsApp. Auto-reply exists for 4 and 5 star reviews on paid plans, and it is off until you turn it on.