The Sunaam Blog

Grow your good name

Plain-spoken guides on reviews, Google visibility and reputation - for every business, in every language.

QR codesGoogle reviewslocal SEO

Google review QR code: how to set one up for your shop

Searches for review QR stands are up sharply in India, and for good reason - a code on the counter gets asked a hundred times a day without your staff remembering. Here is how to set one up, and the three mistakes that make one useless.

Team Sunaam · 9 Sept 2026

Google reviewscompliancerewards

Can you offer a discount for a Google review? No — and here is what to do instead

Google prohibits offering anything in exchange for a review: discounts, free items, loyalty points, entries into a draw. The penalties are real. But rewarding a customer for visiting is a different thing entirely, and that is allowed.

Team Sunaam · 9 Sept 2026

QR codesUPIpayments

One QR at the counter: payment, reviews and your menu behind a single code

Most counters now hold three or four QR codes - one for UPI, one for reviews, maybe one for the menu. Customers scan the wrong one. Here is the case for consolidating, and the honest limits of doing it.

Team Sunaam · 9 Sept 2026

Local SEORestaurants

Local SEO checklist for Indian restaurants

Twenty things you could do, in the order that actually matters for a restaurant in an Indian city.

Team Sunaam · 19 Aug 2026

Local SEOCompetitors

Why competitors outrank you on Google Maps

You can see who is above you. You cannot see why. Here is what is worth checking, and what is guesswork dressed up as expertise.

Team Sunaam · 17 Aug 2026

Google Business ProfileCitations

Duplicate Google listings: how to find and fix them

Two listings for one shop is not twice the visibility. It is half the reviews in each - and customers arriving at whichever one they found.

Team Sunaam · 15 Aug 2026

Local SEOCitations

Your phone number is wrong on JustDial. Does it matter?

Somewhere out there, a directory has your old landline. Someone will call it this week, get nothing, and go to whoever answers.

Team Sunaam · 13 Aug 2026

Google Business ProfileLocal SEO

Choosing the right Google Business Profile category

One field on your profile matters more than the rest put together. Most businesses set it once, in a hurry, and never look again.

Team Sunaam · 11 Aug 2026

ReviewsReputation

How to reply to a bad Google review

A bad review is read by the next hundred customers. Your reply is read by the same hundred - and it is the part you control.

Team Sunaam · 9 Aug 2026

Google Business ProfileLocal SEO

Why your business is not showing on Google Maps

You are verified, the listing looks fine, and you still cannot find yourself. Usually it is one of nine things - and most are fixable the same day.

Team Sunaam · 7 Aug 2026

Google Business ProfileGetting started

How to add your business to Google Maps in India

Getting on Google Maps takes about twenty minutes. Getting verified is where most people get stuck - here is what actually happens at each step.

Team Sunaam · 5 Aug 2026

WhatsAppReviewsTemplates

5 WhatsApp messages that get customers to leave a review

The easiest place to ask for a review is where your customers already are: WhatsApp. Here are 5 short, polite messages you can copy today.

Team Sunaam · 4 Jul 2026

ReviewsGoogleTips

How to reply to Google reviews (good and bad) - with examples

A warm reply turns a reviewer into a regular. Here's exactly what to say to 5-star fans and to unhappy customers - with copy-paste examples.

Team Sunaam · 4 Jul 2026

ReviewsReputationTips

Got a bad review? A calm 3-step plan to respond

A bad review isn't a disaster - it's a chance to show everyone how you handle problems. Here's a simple plan to turn it around.

Team Sunaam · 4 Jul 2026

ReviewsGrowth

When to ask for a review - timing that actually works

Ask at the wrong moment and you'll be ignored. Ask at the right one and customers are glad to help. Here's the timing that works.

Team Sunaam · 4 Jul 2026

MultilingualReputationIndia

Why replying in your customer's language wins loyalty

A reply in English is fine. A reply in your customer's own language feels like home - and that feeling is what makes them come back.

Team Sunaam · 4 Jul 2026

GoogleLocal SEOVisibility

Get found on Google Maps: a plain guide for busy owners

Most customers find you on Google before they ever visit. Here's how to show up higher on Maps and Search - without any technical jargon.

Team Sunaam · 3 Jul 2026

ReputationGrowthFeedback

The reputation flywheel: turn feedback into loyal customers

Great reputations aren't luck - they're a loop. Collect feedback, reply warmly, delight customers, and grow. Here's how the flywheel works.

Team Sunaam · 2 Jul 2026

Blog - Sunaam | reviews, reputation & getting found online