Review management built for the way your business runs
A restaurant, a salon and a clinic get reviewed for different things, at different moments, under different rules. Sunaam gets each of them more Google reviews and answers every one in the customer's language. Pick yours and see it doing the job for a business like it.
Food & drink
From one café to a chain of outlets: reviews from every table, a reply in the diner's language, and the bad night caught before the weekend is over.
- Table QR cards
- Bengali, Hindi and English replies
- Praised dishes, counted
Beauty & wellness
Ask while the client is still in the chair with a fresh cut, answer every review warmly, and see which services clients rave about.
- Desk QR cards
- Replies between appointments
- Waiting time, flagged
Healthcare
More patient reviews without the risk: every reply is drafted so it never confirms a visit or mentions treatment, and nothing posts without you.
- Confidentiality-safe replies
- Reception QR cards
- Long waits, flagged
Whatever you run, you get
Replies in your customer's language
Hindi, Bengali, Tamil, English and more. You approve before anything posts.
A review card that works
A QR that helps the customer actually write the review, in a few taps.
WhatsApp alerts
A ping the moment a review of three stars or fewer lands, with the reply drafted.
Your Google listing kept right
Hours, photos and details current, so people turn up when you are open.
Review management: questions owners ask
What is review management software?
Software that gathers your Google reviews in one place, helps you get more of them, and drafts a reply to each one for you to approve. Sunaam adds what Indian businesses need: replies in the customer's language, review QR cards customers actually use, and a WhatsApp alert when a review needs you.
Which businesses is Sunaam for?
Restaurants, cafés, salons, spas, clinics and doctors, and chains of any of them. The replies change with the business: a clinic's reply never confirms a visit or mentions treatment, and every reply answers what that customer actually said.
Does Sunaam work for a business with several outlets or branches?
Yes. More than one outlet needs the Growth or Business plan. Each manager approves replies for their own outlet, and you see every outlet side by side.
How much does Sunaam cost?
You can start on the free plan, with no card. Paid plans start at ₹99 a month, and paying yearly gives you two months free.
Does Sunaam post replies on its own?
No. Every reply waits for someone at your business to approve it, in the app or on WhatsApp. Auto-reply exists for 4 and 5 star reviews on paid plans, and it is off until you turn it on.