Review management for restaurants
A restaurant lives or dies on the star rating people see before they decide where to eat. The hard part is not caring about it — it is that the busiest hours are exactly when nobody has time to ask for a review or answer a bad one.
The rating moves fastest on your worst night
One slow Saturday can bring three two-star reviews, and they land while you are still clearing tables. Sunaam pings you on WhatsApp the moment a review of three stars or fewer arrives, with a reply already drafted for you to edit.
Diners will not write a paragraph
Somebody who loved the biryani still has to compose something in a language they may not write comfortably. A review card on the table takes a rating, a few taps, and one sentence in their own language, and turns it into a review they post themselves.
Photos and hours go stale
Festival hours, a new menu, a changed number. Sunaam keeps the Google listing current so people are not turning up to a closed shutter.
What you get, whatever you run
AI replies in your customer's language
Every review answered in the language it was written in — Hindi, Bengali, Tamil and more. You approve before anything is posted.
A review card that works
A printed QR card that helps the customer actually write the review, instead of leaving them at an empty box.
WhatsApp where it matters
One review request after a visit, and an alert to you the moment a review of three stars or fewer lands.
Your Google listing kept complete
Hours, photos, categories and description, so people find you and turn up when you are open.
Frequently asked questions
How do restaurants get more Google reviews?
By asking every diner while they are still at the table, not by emailing later. A review card on the table works because nobody has to remember to ask, and because the customer is still in the room where the experience happened.
Should I reply to a bad restaurant review?
Yes, and quickly. The reply is read by everybody who reads the review afterwards, and a calm, specific answer to a complaint does more for the next booking than another five-star review does.
Can I offer a free dessert for a review?
No. Google prohibits offering anything in exchange for a review, and it can get the reviews removed or the profile restricted. You can ask every customer, as often as you like, for an honest review.
Built for restaurants, priced for one
From ₹99 a month. Connect Google, approve your first reply, and start building a stronger reputation.